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How to Troubleshoot Your Freezer

A poorly performing freezer is not just a hassle but a safety issue as well, since underfrozen food can be dangerous.

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    Difficulty:
    Moderately Easy

    Instructions

    Things You'll Need

    • Refrigerators
    • Screwdriver Sets
      • 1

        Check the power supply and fuse breaker if the freezer won't run at all.

      • 2

        Defrost the freezer if it isn't getting cold enough. Also make sure the temperature is set correctly, the door is closing and sealing, and the defrost timer is functioning properly.

      • 3

        Reset the thermostat if the freezer is too cold or too warm. If that doesn't fix the problem, replace the thermostat.

      • 4

        Check out the defrost heater, defrost timer and defrost limit switch if the unit won't defrost at all.

      • 5

        Test the timer by turning the dial until you hear it click. If you hear the compressor kick on, you have a faulty timer. If the freezer isn't defrosting properly and turning the dial turns off the fan or compressor, replace the timer.

    Tips & Warnings

    • Don't attempt to make repairs to the compressor, evaporator coils or condenser coils. They are sealed and best left to a professional repair person.

    • Unplug the freezer before accessing any of the internal parts.

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    Comments

    • mdtcdillon Dec 10, 2009
      My freezer is too cold even though I have changed the temperature setting to a warmer temperature (it is set at 3 with 9 being the coldest). My water dispenser won't dispense water either, so I am wondering if something is wrong with the thermostat and that the water is frozen. Ice cream in the freezer is as hard as a rock. Refrigerator temperature seems fine. Nothing is frozen in the fridge section. It is suggested on this site to reset the thermostat. How do I do that?

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