How to Keep Clients Happy

Keep Clients Happy
Keep Clients Happy

How to Keep Clients Happy. Happy clients are repeat clients and are the key to a successful business. Here's how to keep yours content.

Put the client's needs first. If you focus on your client's success, your own will follow. It is very simple to make your customer get more business simply by allowing them to post their business cards on your wall.

Help your client network. It never hurts to do a client a favor above and beyond the call of business, and it's something the client remembers.

Keep in contact with your client. Friendly phone calls, tips and informative newsletters can help your client remember you. Don't forget small gifts.

Don't make promises you can't keep. You're better off exceeding expectations than disappointing a client by eagerly promising something you can't do.

Communicate. If a project runs into problems, let your client know as soon as possible that so alternative plans can be made if necessary.

Tips & Warnings

  • Don't quibble over small stuff. Remember, the client is always right, even when he or she is wrong.
  • Learn as much about your client's needs and business as possible. The more you know, the more you'll be able to give the client what he or she needs.

Related Searches

Promoted By Zergnet


You May Also Like

  • How to Keep Your New Year's Resolutions

    It's a stark irony of the Western calendar that the odometer turns over smack dab in the middle of winter-the one time...

  • How to Keep Stockholders Happy

    Shareholder relations are one of management's key responsibilities. While some stockholders are passive investors, others are deeply interested in the affairs of...

Related Searches

Check It Out

Are You Really Getting A Deal From Discount Stores?

Is DIY in your DNA? Become part of our maker community.
Submit Your Work!