How to Turn Down a Job Candidate

No one likes to hear that they've been passed over for a job - especially after they've invested hours interviewing with your company. Whether you tell the individual by phone or by e-mail, use positive, constructive language.

Instructions

Difficulty: Moderately Easy

Things You’ll Need:

• Telephones
• Bonded Paper
• Envelopes

1. Thank the individual for his or her interest in the company.
2. Point out the applicant's strong points - experience, qualifications, people skills or whatever else is relevant.
3. Explain to the candidate that you are not able to extend an offer, and explain why, using a phrase such as, "We are pursuing a candidate who more closely fits our job requirements," or, "We are seeking someone with more technical experience."
4. Respond to additional inquiries from the candidate as necessary, or as they are asked. If the candidate requests additional feedback, respond carefully and keep your comments on a business level.
5. Encourage the applicant to watch for other company openings that might be applicable to his or her skills.
6. Wish the candidate well in his or her future endeavors.

Tips & Warnings

• Avoid beating around the bush before delivering the news.
• It's a good idea to keep a record of all candidates that you've interviewed and to keep their resumes on file for six months.
• Consider drafting a form letter if your receive many job applications, or if you interview many candidates.
• Avoid discriminatory language. Familiarize yourself with state and federal laws regarding equal employment, and follow them faithfully.
• Follow your company's policies in all communications.