How to Become a Hotel Manager

By eHow Careers & Work Editor

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Hotel managers are responsible for operations, including reservations, food services, housekeeping and conventions. In a small hotel, one manager usually makes all the important daily decisions, whereas in a large establishment, a general manager hires a number of managers to be in charge of individual departments.

Instructions

Difficulty: Moderately challenging

Things You’ll Need:

  • Travel Books
  • Career Counseling
  • Online Career Search

Step1
Ask yourself if you have excellent interpersonal, communication and organizational skills. They are necessary for a successful hotel management career.
Step2
Obtain a college degree in hotel management or restaurant management. Remember that a food services department contributes greatly to the profits of a hotel; a successful restaurant manager can see his or her career advance quickly.
Step3
Take advantage of work-study programs offered by many colleges so that you will gain solid experience working in hotels.
Step4
Expect to go through a hotel's training program once you are hired after college. During the first couple of years you will be handling only relatively mundane duties, instead of providing your input on issues such as staffing, hotel decor or conventions.
Step5
Understand that you might be offered a position as a front office manager, a food and beverage manager, a convention services manager, or any of a number of administrative positions after your training period. If you are successful at different managerial positions, your career will benefit in the long run.
Step6
Be aware that a promotion might require you to relocate for a few years if you work for a hotel chain that has properties throughout the country.

Tips & Warnings

  • You will need to quickly become proficient with computers because of their widespread use in hotel reservations, billing and overall management operations.
  • Consider working for hotels in warm tourist destinations or snowy mountains, depending on your preferred lifestyle.
  • Be prepared for long hours, night and weekend work, and the occasional unhappy guest.

Comments

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gterry said

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on 9/19/2007 I did not go to college, but had one year of sales experience selling retail. I took an on-line hotel course from a company called Aprinda for a couple hundred dollars. Awesome course, got a job within a month. Hotel sales office are normal hours compared to the rest of the hotel, usually Mon-Friday 8-5. Might be an occassional Saturday, but rare.

syoung said

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on 10/1/2007 Go to www.aprinda.com and save yourself time and money....

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on 8/30/2007 Thank you for all the comments so far! I am finishing the 2nd year of a Tourism and Hospitality program at the moment, and am in need of some advice from people that have actually worked in the field.

I have the opportunity to go on an exchange internship to france, and i go to school in toronto. I would be finishing my 2nd semester in frace (which includes an internship) or i could stay here in toronto and do an internship here, and also keep a front-desk assistant job at the residence i work at.

also, how much more beneficial is it to finish and get my degree?

I would appreciate any advice that can be given to me before i graduate! Thanks

Anonymous

Anonymous said

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on 10/21/2007 The most important thing in this job is to listen to what's being said, and what's being said without words. You also must not mistreat your staff, you are the team leader, and a team is only as good a its leader. Don't ask your staff to do something if you wouldn't or couldn't do it.

Be prepared to work next to your staff in all departments. You will have a better understanding of why people are upset because of the little things not being right. Like no paper to print guest's bills, broken or old equipment, old or outdated uniforms, lousy meals for the staff.

Anonymous

Anonymous said

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on 10/21/2007 A college degree is a big plus. This can help get your foot in the door or into a management training program. I graduated from college with a Hotel Management BS. I looked for work for 6 months and finally landed a job answering the phones at a Holiday Inn. I took every opportunity presented in order to learn. I moved to the front desk and then night audit. You must have experience in both in order to go anywhere. Within a year of answering the phones, and with no previous experience, I became the Operations Manager with a staff of 17 under me. This all happened right around 9/11 and the circumstances were unusual. After about a year I learned that I did not like working in hotels, at least the operational side.

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eHow Article:  How to Become a Hotel Manager

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