Cox offers high-speed Internet access and webmail along with telephone and cable services to residential and business customers. The Web-based mail portal does not offer a way to quickly back up messages in your inbox, so the easiest method of backing up your email account is through an email management program, such as Outlook, Apple Mail or Thunderbird. You must enable POP3 access on your Cox account before you can read your messages without logging into the Cox Web portal.
Log in to your webmail account (see Resources). Select the "Settings" menu, and click "Enable POP3" to enable POP access to your account.
Open the email management utility of your choice. Set up a new account according to the program's instructions. If you are using Outlook, select "File" from the top menu bar and then click "Add New Account" to open a new profile. Enter your name, email address and password, and press "Next" to continue configuring your account. Enter "pop.cox.net" when you are prompted for a POP3 server name, and enter "110" as the port.
Retrieve all messages from your Cox account into your email management program. To do this in Outlook, select "Send/Receive All Folders" from the "Send/Receive" menu option.
Create a new folder for your backed-up messages. For Outlook users, select "File" and "New Folder," or right-click when your mouse is over the listing of folders and select "New." Highlight the emails you want to back up. Press "Ctrl-C," or right-click the mouse and select "Copy." Navigate to your new destination folder. Press "Ctrl-V," or right-click and select "Paste."
Tips & Warnings
- Contact Cox to ask if their Media Store and Share automatic backup service is available in your area. You must give Cox permission to access your email messages the first time you use the service.
- Photo Credit John Foxx/Stockbyte/Getty Images