How to Redeem an Xbox Code


If you have a prepaid Xbox code, you can redeem it for virtual goods such as Microsoft Points, premium content or an Xbox LIVE Gold membership. Microsoft Points serve as the currency for buying games, movies, music and avatar items on the Xbox marketplace. Redeem your prepaid code on the Xbox website or from an Xbox LIVE account on your console.

Redeem on a Computer

  • Go to the Xbox Redeem Code page (link in Resources) and sign in to your Microsoft or Xbox LIVE account.

  • Type the 25-character code found on the back of your prepaid card.

  • Click "Redeem Code."

Redeem on Your Xbox Console

  • Power on the Xbox console. Press the "Guide" button on your controller and select "Sign in to Xbox LIVE."

  • Sign in to the Xbox LIVE account for which you want to apply the prepaid code.

  • Press the "Guide" button and scroll left to select the "Games & Apps" tab.

  • Select "Redeem Code."

  • Enter the 25-character code using the on-screen keyboard. Select "Done."

  • Select "Yes" to confirm and redeem the code.

Tips & Warnings

  • You can't redeem some codes, such as codes for free promotional content, unless you have an Xbox LIVE Gold account.
  • You cannot redeem prepaid codes if you have billing violations on your account.

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