How to Get Pictures Off of an Unactivated Motorola Phone

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When you deactivate a Motorola phone and upgrade to a newer model, some cell phone providers offer to transfer your pictures from the original phone to the new one. If the provider didn’t transfer the photos, however, you may be worried about losing those precious images. While you can't make calls or send emails on a deactivated Motorola phone, you can transfer your media files by connecting the device to your computer and selecting the “Media Device (MTP)” mode. The Media Device (MTP) mode enables you to access pictures saved to the phone’s internal storage and the memory card.

  • Click the “Desktop” app on the Start screen.

  • Connect the Motorola phone to the computer using the device’s USB cable.

  • Tap the Notifications bar at the top of the screen and drag it down.

  • Select the USB connection notification, and then tap “Media Device (MTP).”

  • Click the folder icon on the Windows taskbar to launch File Explorer.

  • Click the Motorola phone in the File Explorer navigation pane, and then double-click "Internal Storage."

  • Open the "DCIM" folder, and then open the “Camera” folder. The Camera folder houses all photos and videos stored on the phone.

  • Select each picture you want to transfer from the phone to the PC. To select multiple photos, hold the “Ctrl” button on the keyboard and click each file with the mouse.

  • Drag the selected pictures to your preferred folder, such as My Photos.

References

  • Photo Credit David Becker/Getty Images News/Getty Images
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