How to Set Up Your Arris Modem for Low Latency


An Internet connection's latency refers to the time delay that occurs when the modem communicates with the computer to which it is connected. Low latency results in faster connection speeds and arises from a strong physical connection and accurate settings on the computer. If you want to set up your Arris modem to achieve low latency, properly install the device and make sure all necessary settings are enabled on your computer.

  • Plug the adapter end of your Arris modem's power cable into the corresponding port on the back of the device. Plug the opposite end of the cable into an electrical outlet or power strip.

  • Plug the Internet connection cable to the coaxial input jack on the back of the modem and tighten the nut to secure it.

  • Connect one end of the Ethernet cable to the correct port on the back of the modem, then plug the opposite end into your computer's Ethernet port. Do not use frayed or bent Ethernet cables, as this can lead to higher latency.

  • Click the "Start" button in the computer's task bar and select "Control Panel." Click the "View network status and tasks" link beneath the "Network and Internet" option.

  • Click the "Change adapter settings" link. Right click the "Local Area Connection" option and select "Properties."

  • Click to place a check mark next to the "Internet Protocol (TCP/IPv4)" option. Click "Internet Protocol Version 4 (TCP/IPv4)" to highlight it and click the "Properties" button.

  • Select "Obtain an IP address automatically," along with the "Obtain DNS server address automatically" option. Click the "Advanced..." button, then select the "DNS" tab and click to remove the check mark next to "Register this connection's addresses in DNS." Click the "WINS" tab and place a check mark next to "Disable NetBIOS over TCP/IP."

  • Click the "OK" button to save your changes, then click "Close."

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