Salling Clicker is an application that enables you to control your computer with your Motorola Razr mobile phone. If you are having issues with the application, you can several options available before contacting technical support. Incorrectly installed USB drivers or a bad installation of the application can have a negative impact on the performance of the application. Issues can even result from the wrong connection settings on your Razr phone.
Press the “Menu” key on your Motorola Razr phone, then click “Settings.” Click “Connection,” and then click “USB Settings.” Click “Default Connection,” and then click “Memory Card.” By changing your USB connection settings, you can resolve an issue in which Salling Clicker does not recognize your phone when connected.
Click the Windows orb on your computer, and then type “Device Manager” in the search field. Right-click the USB driver for your Razr phone, then click “Uninstall.” Remove your phone from the computer and wait for the removal of the USB drivers to complete. Reconnect your phone to the computer. Download the USB drivers for your phone from the Motorola website. Installation automatically occurs when the download completes. A confirmation is displayed when the installation is finished. This is necessary if your phone is being recognized as a “Camera/Scanner,” which can cause issues when trying to use Salling Clicker.
Click the Windows orb on your computer, then click "Control Panel." Click "Uninstall a Program," and then click "Salling Clicker." Click "Remove" and follow the prompts to remove the software from your computer. Uninstalling the application can help remove corrupted files if you receive an error each time it is opened. Download the software again from the Salling Software website. Follow the installation wizard's prompts to reinstall the application.