How to Troubleshoot DV6000 Screen Rolls

Most screen problems require professional repair.

Troubleshooting screen rolls on your Hewlett-Packard DV6000 laptop can be difficult because you are limited by what you are able to check. Any internal problems related to your inverter cables or motherboard must be taken to a professional for a repair. Unless you are familiar with opening and repairing laptops, a physical repair will not be of the do-it-yourself nature. The only repair that may be classified as do-it-yourself is a software-related one: a problem with the DV6000’s video or graphics drivers.

Things You'll Need

• External monitor
• VGA cable

Instructions

1. Adjust your LCD screen. Move the screen back and forth to see if the screen will stop rolling when it is set to a particular position. If so, this indicates a problem with an internal component — such as a loose or worn inverter cable — and will require professional repair. If the screen continues to roll, continue to Step 2.

2. Connect your DV6000 to an external monitor. Your DV6000 is equipped with a VGA port; you can use a VGA cable to make the necessary connection. If the screen rolls on the external monitor, the problem likely stems from the motherboard, which requires professional replacement. If the screen displays properly on the external monitor, proceed to Step 3.

3. Download and reinstall your DV6000’s video and graphics drivers. You can download these drivers at the Support & Drivers page of the HP website (http://www8.hp.com/us/en/support-drivers.html). If your screen still rolls, proceed to Step 4.

4. Take your HP DV6000 laptop to an authorized computer repair center. Request a diagnostic and an estimate for the cost of repair.

Tips & Warnings

• If your problem is hardware-related, the cost of repair will be expensive. Parts and labor can often add up to a minimum of $250, depending on the source of the screen rolls. Prior to approving any work, ask for an estimate of the repair cost, and do not spend more than half of what you would spend on a new laptop.

Resources

• HP Support & Drivers