How to Troubleshoot ArcSoft MediaImpression
Troubleshoot your version of ArcSoft MediaImpression if the software is no longer working properly. ArcSoft MediaImpression provides you with the software tools to edit and manage high-definition photos, images and video. Similar to any piece of software, changes in settings and program files can render the software unusable. Windows comes with native utilities to help you reset your software programs to an earlier operating condition.
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Instructions
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System Restore
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Click the "Start" button and type "System Restore" into the "Start Search" field. Click the "System Restore" icon in the list of results. The System Restore window will appear.
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Click "Next" to display a list of restore points for your computer. Click a restore point that was created before problems originated with your version of ArcSoft MediaImpression. Click "Next."
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Click "Finish" in the confirmation window to run the System Restore process. Your computer will restart and ArcSoft MediaImpression will be returned to functional operating condition. If the problems persist, reinstall a clean version of the software on your computer.
Reinstall
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Click "Start" and click "Control Panel." Click the "Programs and Features" icon under the "Programs" section.
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Click the "ArcSoft MediaImpression" entry in the list of installed programs that opens.
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Click "Uninstall" and click "Yes" in the prompt that appears to remove the malfunctioning version of ArcSoft MediaImpression.
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Insert the ArcSoft MediaImpression disc into the disc drive on your computer. Click "Next" in the installation wizard that appears. Click "Standard" in the installation type page and click "Next." Click "Accept" and click "Install" to reinstall a working version of ArcSoft MediaImpression.
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Tips & Warnings
System Restore will make changes to your computer's settings and other programs. The System Restore window displays which programs and settings will be affected when you select a restore point.
