How to Fix a Deployment Clasp on a Cartier Watch
Louis-Francois Cartier founded Cartier in Paris in 1847. The name Cartier has become synonymous with luxury jewelry products. Cartier produces Swiss-made watches that sell for thousands of dollars. Its metal watchbands feature a gold or steel bracelet with a hidden deployment clasp. Cartier is credited with creating the folding clasp in 1910, a design that has been emulated worldwide by other watchmakers. If the clasp fails to deploy properly, it can be fixed at any Cartier boutique or authorized dealer. Cartier does not recommend that a watch owner or an unauthorized jeweler try to make any repair on a Cartier watch. Does this Spark an idea?
Instructions
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Examine your Cartier watch guarantee. A metal strap is guaranteed for 24 months after the purchase date. Before that time elapses, take it back for any repairs.
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Take your watch into the nearest Cartier retailer to arrange for repairs. Bring your warranty information if it is still applicable. Repairs are not generally done in store, but are sent to the nearest Cartier-trained repair facility for assessment and repair.
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Mail your watch to Cartier if you do not live near a Cartier retailer. Send the watch and a copy of your warranty information to RTC 15100 Trinity Blvd. Suite 300, Ft. Worth, TX 76155. Your watch repair will be evaluated and you will be sent a detailed estimate of any repair costs. Call Cartier customer service at 800-227-8437 for more details.
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Tips & Warnings
Cartier metal watchband owners are advised to adjust the band for a close fit to avoid unnecessary wear and tear.
Cleaning is recommended by Cartier every two months for a metal watchband worn daily. Cartier’s metal watchband kit is provided free at boutiques for owners.
Deployment clasps generally fail due to metal fatigue. Sometimes the clasps can simply be tightened or they may need replacement parts that are only available through Cartier.
