How to Get Unbanned on "Pirates of the Caribbean"
Players of Disney's “Pirates of the Caribbean Online” can experience temporary or permanent bans for violating Disney’s Online House Rules or the "Pirates of the Caribbean Online" game and chat policies. Chat violations include harassing or bullying other players, cursing, talking about drugs, sex, race or illegal activities, cheating via third-party programs, and asking for or providing personal details. Bans can also occur by accident. If you believe you didn't violate any rules or policies, contact Disney to request a review of the situation to get unbanned.
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Instructions
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Open your Web browser, navigate to disney.go.com and log out of your Disney account. Navigate to the Disney “Pirates of the Caribbean Online” Contact Us form.
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Select “Question/Comment/Suggestion” from the Category of Message drop-down menu. Fill out the name and email fields with your information.
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Write the reasons you feel the ban should be lifted from your account in the Comment field. For example, explain that your account was hacked, or that the reason your account was banned was because of something that happened as a result of a glitch or typo. Glitches may include an approved word similar in structure to a curse word being misinterpreted by the automated system as an attack, insult or foul language.
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Click the “Submit” button to send Disney your request for assistance and then wait for a response by email.
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Tips & Warnings
If you can’t access the game and didn’t receive a notice about a ban, try contacting Disney "Pirates of the Caribbean Online" technical support via Live Chat between 6:30 a.m. and 8:30 p.m. EST Wednesday through Sunday. Click the “Help” bar on the left side of the Disney “Pirates of the Caribbean Online” website, select “Contact Us” and then click “Live Chat” in the Technical Support section.
Never give your password or personal information to the Live Chat representative.
Ban reversal after contacting Disney isn’t guaranteed and certain offenses result in permanent bans.
Disney may not respond to your request about a temporary ban before the timeframe outlined on the ban notice ends.
After a "Pirates of the Caribbean Online" Unlimited Access Member receives a ban because of a violation of Disney rules and policies, Disney denies that member future access to beta versions of “Pirates of the Caribbean Online” on test servers.
