Why Is Mozilla Firefox Not Running?
If you are attempting to run Mozilla Firefox, but the browser refuses to open with no displayed error message, it is likely that the files associated with your Firefox profile have become corrupted. Mozilla Firefox makes use of a profile manager utility program to save user preference files separate from the browser save files. When these files become corrupted, the browser is unable to operate as intended. Create a new user profile to resolve this issue.
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Instructions
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Click the "Start" menu button on the desktop.
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Type "firefox.exe -ProfileManager" into the "Search" dialog box located in the "Start" menu, then press "Enter." This will open the profile manager utility program.
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Click the "Create Profile" button.
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Click the "Next" button, then enter a name for the profile in the "Name" dialog box.
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Click "Finish" to create the profile.
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Double-click the "Firefox" icon on the desktop to open the Web browser.
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