How to Make Your Wacom Tablet Recognize the Software
Wacom graphics tablets offer a way to input both handwriting and drawings into your computer. By providing a natural-feeling pen and thousands of levels of pressure sensitivity, digitizers allow far finer detail work than possible with a mouse alone. When attaching a new Wacom tablet, the device requires installation of drivers and software to interpret the data. Regularly, the tablet and software communicate automatically, but if the tablet doesn't work, the best solution is to remove everything and start from scratch with the newest software.
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Instructions
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Removal
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1
Plug your Wacom tablet's USB cord into an available USB port on your computer.
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Click the Windows orb and right-click on "Computer." Click "Manage." If a User Account Control warning pops up, click "Continue."
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3
Click "Device Manager" in the left-hand pane, and then click the "+" icon next to Human Interface Devices on the right.
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4
Right-click on the first entry that includes "Wacom," such as "Wacom HID Digitizer," and click "Uninstall." Confirm the removal and repeat for any other Wacom entries remaining, and then unplug your tablet and close the window.
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5
Open the Start menu and click "Control Panel." Click the "Programs and Features" control panel.
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Click on the arrow next to Views and click "Details." Click the "Publisher" column header to sort the list.
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Scroll down to find entries published by Wacom Technology Corp. Click "Wacom Tablet" and press "Uninstall." Confirm the removal, and then repeat for any other entries published by Wacom.
Reinstallation
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Visit Wacom's (wacom.com) website and click on "Customer Care" and "Product Drivers."
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Enter your tablet model and operating system into the drop-down boxes. After the site lists the drivers, click "Download" next to the newest version and save the file. Even if you have a new tablet, the website may offer newer drivers that work better than those included in the box.
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Run the driver installation file, pressing "Next" to proceed through the prompts.
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Attach your Wacom tablet to a USB port only after the installation program instructs you to plug it in.
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Tips & Warnings
If your Wacom tablet stops responding properly again after a successful connection, reset the preferences before having to reinstall the drivers again. Open the Start menu and click the "Wacom Tablet" folder. Click on "Wacom Tablet Preference File Utility." Click "Remove" under "All User Preferences" to erase any settings that may be interfering with the tablet. If necessary, reboot your computer and reattach the tablet afterward before it will work again.
