How to Troubleshoot an InstallShield Error 1706
Windows error code 1706 when installing, updating or repairing a program installed with InstallShield or another installer indicates a problem with locating the source setup files. The exact error message presented is “No valid source could be found for product [name].” Windows displays this message when it can’t find the MSI file that the installer requires on your system. The problem could be caused by a missing disc, disconnected network drive or a problem with permissions on your system.
Other People Are Reading
Instructions
-
-
1
Browse for the program’s MSI file if a browse dialog appears after the error message. Locate the “.msi” file for the program on your system, and double-click it. The installation will continue if you can provide the location of the required MSI file.
-
2
Insert the CD, DVD or other removable media in the same drive you installed the application from. For example, if you installed the program from a CD in your D: drive, insert the same installation CD in your D: drive, and restart the installer to continue.
-
-
3
Reconnect to the network drive, if you installed the application from a network drive. Click “Start,” click “Computer” and click “Map Network Drive” to reconnect the network drive. Use the Map Network Drive window to map the same network location you installed the application from to the same drive letter.
-
4
Verify you have full read, write and execute access to the network drive, if you’re using an installer on a network drive. Try copying the program’s installation files to your local computer if an installation from a network drive is failing.
-
5
Run the installer file as Administrator. Close the installer, right-click its EXE file and select “Run as Administrator” to launch the installer with full Administrator permissions.
-
6
Uninstall the program from the Uninstall a Program pane in the Control Panel. Reinstall the program from scratch after removing it entirely from your system.
-
1
Tips & Warnings
If you’re running into this error while creating your own InstallShield installer, set the “Cache Web Download” property for your release to “Yes” and rebuild the installer. This property caches the MSI file on the system if it’s extracted by an EXE installer or downloaded from the Web during installation, ensuring the file is present on the system if needed.
