How to Build a Working Relationship

The effectiveness of your team depends on the working relationship you share.

Every business benefits from successful and effective working relationships. This is the thread that weaves through that of the relationship between a boss and an employee, relationships with fellow colleagues, and even business relationships with clients. Though they do not depend on shared personal interests, these relationships develop and nurture much like any other relationship. Respect, communication, and the openness to new ideas build these critical relationships. You must recognize the value of each person as a link in a much bigger chain and that their successes build your success.

Instructions

1. Demonstrate respect by honoring the Golden Rule. Treat others as you yourself would like to be treated. Be courteous and professional and listen to the other person's point of view without prejudgment. Value each individual contribution by understanding how each person contributes to the success of your company.

2. Hone your listening skills to improve communication. Rather than assume you understand what the other person is trying to convey, ask questions to clarify his or her point. This is especially important if you are trying to prevent conflict or when you are establishing individual roles and responsibilities in a particular project.

3. Resolve any disputes quickly before resentment has an opportunity to fester. Avoid passive-aggressive behavior that fuels the conflict and take responsibility by offering a solution to the conflict before involving a third party.

4. Focus your relationship on getting the job done rather than on individual compatibility. This passion toward a common goal can help smooth over personal or cultural differences that may weaken interpersonal relationships.

5. Be a team player. Ensure every member of your team feels valued and included in the process and resist any temptation to lay the blame of any project failure at the feet of your colleagues. Also, avoid any the temptation to speak ill of or gossip about any member of your team to any other colleague.

References

• AAFP: Seven Characteristics of Successful Work Relationships
• Stamford Chinese Institute of Engineers: Improving Work Relationships
• Kelly Services: How to Be a Better Team Player