How to Troubleshoot a Samsung DLP With White Dots
Samsung's DLP TV has two features that help you remove digital noise from your picture, such as white dots or snow. Weak signals often cause this effect. The TV’s signal-strength meter is used to measure a channel's signal strength, and the Low Noise Amplifier function boosts incoming signals. Use both features to obtain a noise-free display.
Instructions
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1
Tighten all cable cords and device connections to the TV. Verify that the "Ant 2 In (Air)" cable input on the TV is connected to the cable line.
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2
Press the "Menu" button on the TV control panel or your remote control if you still see white dots. Use the directional arrow buttons to make your selections.
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Select "Channel" and press the "Enter" button.
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Select "Signal Strength" and press the "Enter" button. Move the antenna until the signal strength increases to the highest level possible. Press "Exit" when finished.
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5
Press the "Menu" button on the TV control panel or remote control if a channel still displays white dots. Tune to that channel and select "Channel." Select "LNA" and press the "Enter" button. Select "On" and press the "Exit" button. Alternatively, select "Off" to turn this function off. Repeat this step for all of the channels that display white dots.
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Contact your cable or satellite TV provider and request a signal strength test if white dots still appear. Make sure you can clearly receive all of the channels in the service contract.
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Tips & Warnings
The Low Noise Amplifier setting usually reduces white dot noise for most channels, but it may have the opposite effect for certain channels. Turn the setting off for those channels.