How to Become a Front Desk Receptionist


Hotel front desks never close, and front desk receptionist are needed to man them at all hours of the day and night. Many businesses require front desk receptionists to greet guests, answer phones and do other various tasks. Small hotels and offices often hire inexperienced front desk receptionists, while high-end hotels, resorts and offices require years of experience to even consider someone for their front desk. In smaller hotels or businesses with little traffic front desk receptionists double as cleaning staff.

Complete courses in hospitality, typing and office computer programs at your local community college or night school.

Write a resume that highlights customer service experience and the continuing education courses you have completed. Your resume should fit on a single typed page and only highlight the information most desirable for a front desk receptionist.

Visit local hotels and businesses that advertise a need for a new receptionist during daytime business hours to inquire about open positions. Take plenty of copies of your resume with you to give to managers. You may be asked to also complete an application.

Call the hotel or business hiring manager to inquire about your application after two or three days. Ensure you speak with the manager in charge of hiring.

Dress appropriately for any interview you are offered. Receptionists are often the first person a guest encounters, and how you present yourself reflects on the company.

Tips & Warnings

  • If you are unemployed or underemployed you should contact your local workforce office to inquire about free or reduced cost classes.

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