How to Fix Handheld Computers That Experience Connectivity Problems
Handheld computers are often referred to as “netbooks.” If you are having problems connecting your netbook to the Internet, there are a few things you can do before you take it to a computer repair shop. The most common issues involve the drivers for the Ethernet controller and the wireless card. Reinstalling the software for your Ethernet controller and the wireless card will get your connection working again. You don’t have to be a computer technician to reinstall the software. You can do it yourself with little hassle.
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Instructions
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Software Issues
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1
Click the “Start” button and then click the “Control Panel” icon. Click the “System and Maintenance” icon and then click the “Device Manager” icon.
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2
Enter your administrator password into the field that appears.
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3
Right-click the “Ethernet Controller” icon from the list of devices installed on your netbook. Click the “Update Driver” icon to reinstall the driver.
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4
Right-click your “Wireless Card” icon from the menu and then click the “Update Driver” icon to reinstall the driver.
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5
Restart your computer when prompted.
Connection Issues
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6
Check your cable modem to make sure that the cable is plugged into the cable port on the back of the modem. Reconnect the cable modem’s cord if needed.
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7
Reset your cable modem by unplugging the power cord and waiting 10 seconds. Plug the power cord back into the modem.
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8
Plug the Ethernet cable into the “Internet” port on the back of your wireless router.
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9
Reset your router by unplugging it from the power adapter and waiting 10 seconds. Reconnect the power cord to the back of the router.
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10
Consult your system administrator to make sure your connection username and password are correct.
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