How to Become an Infomercial Operator
The 300 channels provided by your satellite or cable service include 250 infomercial channels that run continuously. You can purchase language education programs, body-slimming suits and every kind of moneymaking opportunity available. The 800 numbers that scroll across the screen are answered by helpful operators determined to help you buy the product you saw advertised. Often, the infomercial operator jobs are outsourced to a telemarketing service that hires people working from home.
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Things You'll Need
- Noise-cancelling headset
- Computer
- Internet access (no dial up)
- Telephone service (no VoIP)
Instructions
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1
Contact the different call center agencies, such as West At Home or Live-Ops, to determine the hiring process for your area. Some companies require you submit to a background check before you start training.
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Fill out the application and fax, email or mail the necessary documentation required by the employer. Legitimate companies require a copy of your photo identification and signed copies of a W-2, I-9 and other tax papers.
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3
Obtain the hardware and software you need to work for the telemarketing company. This may include a particular program designed to work with the company's phone system, which allows the company to direct the calls to your phone and computer.
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4
Complete the call training offered by the company. The training prepares you for many different scenarios, such as irate customers, product inquiries and other related telephone work.
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5
Learn the scripts that describe the product. Often, clients want more information before making a purchase. The script is designed to provide that information and protect the selling company from any liability claims.
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Schedule the hours you desire to work as an infomercial operator. Daylight hours go quickly, so be prepared to work nights and weekends.
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Tips & Warnings
Familiarize yourself with other operators at the company to learn hints and tips.
Do not deviate from the script in any way. Never promise the customer anything or offer a guarantee that is not offered by the company. You put the company in jeopardy and risk losing your job.
References
- Photo Credit Goodshoot/Goodshoot/Getty Images
