How to Be Assertive With Rude Coworkers

Dealing with a rude coworker in your workplace requires some discipline.

Standing up to rude coworkers by being assertive yourself allows you to address the situation that is bothering you directly in an attempt to immediately stop the negative behavior of others. Being assertive while addressing bullying and rude behavior in the workplace is essential to standing your ground and bringing the negative behavior to an end. Understanding your rights in the workplace is important if the coworker does not stop the rude behavior upon your request.

Things You'll Need

• Index cards
• Mirror

Instructions

1. Breathe and take a moment to relax when dealing with a rude, confrontational or obnoxious coworker. Avoid getting worked up or angry regardless of the situation.

2. Understand that you are at work and avoid taking your coworker's behavior personally. At times, your coworkers may experience an off day or may feel overwhelmed, so keep things in perspective and try to understand why they are lashing out or acting rude.

3. Speak with a close friend or family member to vent about the issue with your rude coworker and to gain perspective on how to handle and resolve the situation. This will give you time to cool down and think of a plan for confronting the offender.

4. Write down what you would like to say to the rude coworker using index cards and practice speaking and observing your presence using a mirror. Have a friend work with you to build your confidence if you are feeling anxious or nervous.

5. Confront the rude coworker by asking to speak with him privately. Inform him of his behavior and how it is inappropriate while standing tall and straight, rather than slouched and defeated. Request that the behavior stop immediately and avoid further argument.

6. File a formal complaint with your superior or human resources department if your rude coworker continues the behavior after you have confronted him and asked for the issues to stop.

Tips & Warnings

• Speak with your boss if your coworker begins threatening or harassing you in any way.

References

• CNN; How to Stand up to Rude Co-Worker; Alina Dizik; June 2011
• Exforsys: How to Handle Bullying at Workplace
• Celestine Chua: How to Deal With Rude People

Resources

• Your Office Coach: How Assertive are You?