How to Troubleshoot IP Telemetry
IP telemetry is more commonly known as TCP/IP or the address assigned to a computer when it accesses the Internet. When you connect to a new network, finding or allowing your IP address can be a problem. There are many ways networks can interact and sometimes you have to patch the system in order to allow proper access.
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Instructions
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Automated Troubleshooting
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Click the “Start” icon in the lower left corner of Windows and then choose “Help and Support.” This is the first step to working an automated troubleshooting scenario, which can usually solve the issue for most people.
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Choose “Use Tools to view your computer information and diagnose problems.” This opens a new window in which you need to click on “Network Diagnostics.”
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Click “Scan Your System” and the program will run a diagnostics system to determine the IP telemetry problem with your computer.
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Look for any part of the list that comes up as “FAILED.” If the network diagnostics does not offer a way to fix the problem, continue onto the “Manual Troubleshooting” section in order to fix the IP Telemetry.
Manual Troubleshooting
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Check your configuration using “IPConfig” to determine the problem on the computer.
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Click “Start,” then “Run,” and finally type the term “cmd.” This will open a prompt where you can check the configuration.
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Type “ipconfig” which will give you the configuration information, IP address, subnet mask and default gateway.
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Run “/all” giving you a detailed report for all interfaces. If there is one that glitches or does not respond, you can configure it back to your particular computer and store the information to a folder by typing “ipconfig>\folder_name\file_name.”
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Check your IP address. If it comes back as a series of unique numbers with a subnet mask of 255.255.0.0 then it is automatically assigned and no DHCP server was found. If it comes back 0.0.0.0 the DHCP is reading your computer but not allowing you on the network. Fix both these problems by registering your IP address with the network.
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Connect to the IP address given above by “pinging” the right IP number. Type “ping” and the IP address of the local host, default gateway or remote host depending on where you want to connect. If the problem persists, check with your Internet provider.
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Tips & Warnings
This works with Macintosh computers as well by following the directions under “settings.”
If simple fixes do not work, consider getting help. You do not want to stop your computer from connecting everywhere and you can change the coding, causing a bigger problem.
