How to Troubleshoot ShareBuilder
ShareBuilder Corporation has developed an online investing site and mobile app. As the corporation does not have brokers or investment advisers all decisions are made by the account holder. The transaction commissions are relatively low and there are no account minimums. One of the ShareBuilder plans is the Advantage Plan which, as of the time of this article's publication, charges $7.95 per real-time trade. ShareBuilder has research tools for your review of stocks, mutual funds and options. The program also has automatic investment tools that allow you to preset investment or sell opportunities. As the program is user friendly both the seasoned investor and novice can successfully invest using ShareBuilder.
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Instructions
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Troubleshoot ShareBuilder by first becoming aware of the tools that are available at the ShareBuilder site. ShareBuilder corporation provides a FAQ section that contains answers to several issues. Review the help topics at the company's Internet site which contain technical help and explain such issues as enabling or disabling cookies and the effects of each on the program.
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Find and store the customer service line which the company provides and which can be found at the company's site in the Help/Contact Us section. ShareBuilder customer associates are available to answer questions on using the program and program you might encounter.
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Troubleshoot those areas you are capable of repairing without professional help. If you are unable to access ShareBuilder from your computer it could be that your system's firewall is blocking access. It is also possible that the security setting on your browser is blocking the ShareBuilder cookies. ShareBuilder also has some compatibility issues with older browsers and you should contact the company's technical support to ascertain the usability of your browser edition with the software.
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Familiarize yourself with Sharebuilder Review, an website dedicated to ShareBuilder users sharing information and finding solutions to various issues, including troubleshooting. Search online for various online help groups, such as HelpGurus. These services charge, normally per hour, with varying rates.
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