How to Diagnose Sump Pump Problems

Sump pumps usually purr along for years without a glitch. When problems do occur, you can generally identify and repair them easily if you know what to look for (see chart). The following steps describe how to handle the two most common problems. Does this Spark an idea?

Things You'll Need

  • Check Valve And Couplings Or Adapters
  • Metal File Or Utility Knife
  • Flathead Screwdriver
  • Hacksaw Or Pipe Cutter
  • Wrench
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Instructions

  1. Install or replace a check valve

    • 1

      To add a check valve to a line that doesn't have one, purchase a valve no smaller in diameter than the existing drain pipe and any required couplings or adapters. Use a hacksaw or pipe cutter to cut out a section of pipe to accommodate them. Deburr the cut edges with a metal file or utility knife. Go to step 3.

    • 2

      To remove a check valve secured with a flexible coupling or adapter, loosen the steel strap with a flathead screwdriver and twist it off. If it is welded or glued together, cut the pipe with a hacksaw. If the valve was incorrectly installed and you need to reverse it, leave about 2 inches (5 cm) of pipe on each end of the valve. Otherwise cut close to the valve and discard it.

    • 3

      To install a new valve, slide one flexible coupling over the pipe that connects to the pump and another over the pipe that connects to the drain. Insert the valve with the direction-of-flow arrow facing away from the pump. To reinstall a valve after reversing its direction of flow, slide the coupling over the pipe stubs on the valve and tighten the straps.

    Clean a screen and free a jammed impeller

    • 4

      Unplug and disconnect the pump from the discharge piping, then lift it out of the sump.

    • 5

      Remove the housing to access the screen and impeller; typically it snaps or bolts into place, so you may need a wrench.

    • 6

      Remove any debris, rinse the screen and carefully pry out any obstacle jamming the impeller.

    • 7

      Clean the sump pit before reinstalling pump.

Tips & Warnings

  • Always unplug a pump before cleaning or working on it or making adjustments.

  • Put on rubber boots if you must walk on a wet floor to unplug the pump.

  • Be sure that the pump is on its own grounded 15-A circuit and that the plug's grounding prong is intact.

  • A sump-pit cover is recommended for safety.

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Comments

View all 8 Comments
  • maryanne09 Aug 05, 2009
    Great article on How to Diagnose Sump Pump Problems! 5*'s
  • singlemom330 Dec 28, 2008
    I have learned from past experience dont buy a 79.00 sump pump from homedepot, etc. They dont work they cannot keep up with water in bsmt. They are junk. Hard to return them also. I spent (it was very hard to do) about 450 dollars on a professional one like ZOLLIER. I have never had a problem. When most peoples basement floods in my area. Mine is dry.Could not afford it but could not afford not to. I figure I have already spent 300.00 on junk ones for 79.00 at least 4 times. That broke or could not keep up with constant running. If it running and water does not seem to go down its because it is not keeping up with the flow of water thats coming in. They clogged very fast. Mine has an 1 1/2 space to let stuff go down with out clogging it up.Cheap ones dont have this on them.
  • singlemom330 Dec 28, 2008
    My ejector pump( for my washer and laundry tub) stopped pumping water and was running none stop) I could not afford a new pump. So I took your advise (upplugged it first!!!)opened it up and cleaned the bottom off (I did not have to cut any pvc piping) just lifted it up slightly not to distrube the pipes...and took all the stuff off the was clogging it. Plugged it back it and Perfect!!! I am going to make sure it is a reg maintence routine every 6 months. THANK YOU !!!!!!!!!!!!!!!!!!!!
  • singlemom330 Dec 28, 2008
    My ejector pump( for my washer and laundry tub) stopped pumping water and was running none stop) I could not afford a new pump. So I took your advise (upplugged it first!!!)opened it up and cleaned the bottom off (I did not have to cut any pvc piping) just lifted it up slightly not to distrube the pipes...and took all the stuff off the was clogging it. Plugged it back it and Perfect!!! I am going to make sure it is a reg maintence routine every 6 months. THANK YOU !!!!!!!!!!!!!!!!!!!!
  • soaring57 Oct 23, 2008
    My sump has not turned on in 3 years. Now every 9-10 mins it comes on for abuout 2 seconds then shuts off. Why?

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