How To

How to Leave a Good Phone Message

Contributor
By eHow Contributing Writer
(27 Ratings)
Leave a Good Phone Message
Leave a Good Phone Message

Until someone invents an answering machine eraser, make certain your messages are clear, concise and cover what you really want to say!

Difficulty: Moderately Easy
Instructions

Things You'll Need:

  • Etiquette Books
  1. Step 1

    Speak slowly and enunciate clearly. If the recipient can't understand your message, it will be useless and frustrating.

  2. Step 2

    Try not to ramble, mumble, hesitate or whisper.

  3. Step 3

    Emphasize your phone number and name by repeating them, especially for business calls or important social engagements.

  4. Step 4

    Prepare, at least in your mind, what you want to say beforehand.

  5. Step 5

    Respond to the matter at hand. If it's a romantic connection, consider reading a sweet poem; alternatively, make it short and sweet.

  6. Step 6

    Be businesslike for a business connection. State your name, your company and your reason for the call: "returning your call," I was referred to you by Joe Schmo," "I got your name from my marketing VP," "You've won the sweepstakes."

  7. Step 7

    Never feel compelled to tell all to the machine. Phrases such as, "Call me back for details" or "I'd prefer to tell you this news in person" are welcome.

  8. Step 8

    Cut off? Call back and leave your message again, explaining why.

  9. Step 9

    Include a time when you can be reached for a return call.

Tips & Warnings
  • Politeness always counts, even in electronic form.
  • As mentioned, there are no erasers for phone messages. If you leave a bad message, you're stuck with it.

Comments  

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ehammell said

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on 5/10/2007 OK, step 5 is a bad idea. No reading poems to girls over the answering machine.

Anonymous

Anonymous said

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on 7/7/2006 Whenever one leaves a phone message, the first words out of one's mouth should be: "This is (your name here)."

One's next words should be "This is a message for (person you're calling.)"

At homes and businesses, a single phone number and voice mail box can be shared by several people. Don't make people guess who you are and who you're calling for.

Anonymous

Anonymous said

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on 11/22/2005 When taking a phone message, I always try to remember to get the following information: Who, What, Where, Why, When. Phone number.

Who (correct spelling of their name & who they are or what company they are with)
What (what are they needing)
Where (If it's regarding to do something, the location)
Why (why are they needing the info)
When (if an activity the date and time; if need info - by what date they need the info)
Phone Number (the number and a good time to return their call)

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