How to Practice Instant Message Etiquette

Real-time online communication is a wonderful thing. Keep your instant message conversations fun and enjoyable by observing these simple etiquette guidelines.

Instructions

Difficulty: Easy

Things You’ll Need:

• Internet Access
• Computers
• America Online

1. Check the FAQ (Frequently Asked Questions) section of your instant message program for specific etiquette guidelines and regulations.
2. Include a standard, friendly greeting, such as "Hello," in your initial instant message rather than just jumping into a conversation.
3. Many instant message programs allow users to put up online "Do Not Disturb" indicators. If someone on your list has this indicator activated, leave him or her alone for the time being.
4. Don't send an instant message to someone who is at work unless you're sure it's OK. Also, make sure you don't send personal or potentially inappropriate messages until you know the recipient is at his or her desk. Your recipient's co-workers might come by and see the message.
5. Let the recipient know beforehand if you are going to write a lengthy response so that he or she doesn't feel ignored while you are working on it. Send the message all at once rather than one sentence at a time.
6. Avoid leaving your instant message program on if you're not at your computer. Otherwise, others won't know when you're available.
7. Forward messages wisely. Think twice before you send the latest virus warning, surcharge notification or joke to everyone on your list.