How to Meet and Greet Clients

A firm handshake shows confidence.

First impressions can last a lifetime. When you meet someone for the first time, he will make a quick assessment of who you are and what you can do for him or his business. Showing a prospective client the proper amount of respect is of the utmost importance. Taking the time to ensure your meeting goes smoothly will help to forge a prosperous relationship between you and your client.

Instructions

1. Stand up to greet a client. By standing, you are showing the client that he is important enough for you to make an effort to be proactive in meeting him.

2. Make eye contact and smile. Smiling relaxes the person in front of you, and making eye contact with them lets him know that you think he is important and worthy of your time and attention. If you are looking elsewhere, it will appear as though you're waiting for someone more interesting to show up.

3. Repeat the name of the person you are meeting. This gives you a better chance of remembering it later. Actively listen to what the person is telling you so that your reply can be well thought out and professional.

4. Introduce yourself right away. Include the name of your company or business if you think it's appropriate.

5. Stand up straight and avoid fidgeting. This shows that you are self-assured, and it will also make the prospective client feel more at ease.

References

• The Sideroad; Meeting and Greeting Clients; Lydia Ramsey
• Neen James: How to Meet and Greet at Functions