How to Close a Case on PayPal
PayPal's Disputes system allows users to open "cases" in which particular PayPal transactions are marked as being in dispute. A dispute is automatically closed in 20 days, unless it is elevated to a claim and brought to the attention of PayPal officials. You can close a case before the 20-day period has elapsed, but you will never be able to reopen it, so be sure that the dispute has actually been resolved to your satisfaction.
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Instructions
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1
Log into your PayPal account at paypal.com.
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Point to "Resolution Center," and click "View Open Cases."
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Click the Case ID of the case you want to close, then click "Close Dispute."
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Enter any comments you want to add, then click "Close Dispute" again to close the case forever.
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