How to Cancel a Charge Back on PayPal
When a payment is made online through PayPal, there are various options the buyer can take advantage of when a problem occurs. If an item that was paid for was not received, or if the item was significantly different than what was described, the buyer may file a charge-back. The charge-back process exists to provide a venue for the buyer to receive their payment back. If the charge-back is no longer warranted after it has been initiated, it may be cancelled.
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Instructions
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1
Log into your PayPal account.
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Click the "Resolution Center" link on the top navigation menu under the "My Account" heading.
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Click "View Open Cases."
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Click the transaction for which a charge-back was initiated.
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Click "Cancel this Chargeback." Click "Continue" to finalize the cancellation.
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