How to Deal With Hyper Co-Workers

Have one representative approach the hyper worker for the group.

Hyperactive co-workers are problematic. They not only distract themselves from optimum productivity, but they also distract those around them. Some hyperactive workers are chatterboxes -- they never seem to stop talking. Others may not talk a lot but are away from their desks and workstations constantly because they can't seem to stay in one place. While it is annoying to work alongside a hyperactive employee, if he provides value to the company, chances are he's not going anywhere. A plan of action is in order that will resolve the issue and allow everyone to work together cohesively.

Instructions

1. Identify the issues. Does the co-worker talk on the phone to family and friends all day, while everyone around him has to hear the conversations? Is he always finding excuses to leave the work area instead of attending to the job at hand, which puts additional responsibilities on co-workers? A list of clearly identified hyper behaviors will provide a foundation for change.

2. Choose a representative. For situations where there are several employees impacted by the hyper co-worker, choose one representative to speak to him about the problem so he doesn't feel ambushed. A worker who doesn't feel cornered is more apt to listen with an open mind.

3. Brainstorm solutions. For each issue on the list, come up with two possible solutions that the representative can present to the hyper co-worker. For example, if he spends lots of time on personal calls and speaks loudly, one solution could be to agree on how many personal calls each of can will make each day within hearing range of each other. For the worker who talks to others while they are trying to get things done, setting aside identified break times for gabbing will help. Write the suggested solutions down.

4. Request a meeting with the hyper co-worker. Set it for a time that is low-stress, such as a lunch break or early morning before beginning the shift. Tell him the meeting is to discuss some ideas you have.

5. Take some of the responsibility for the problem. Some people are not distracted by hyper co-workers. Let the hyper worker know you are not angry or targeting him but trying to figure out solutions that will help you both be more productive.

6. Ask for feedback. Once you have laid out the general issues and made suggestions about changes, ask the hyper co-worker what you can do to make him more comfortable. Listen to his concerns and brainstorm with him to revise your solution list to accommodate his concerns. Compromising will foster a cohesive working partnership.

Tips & Warnings

• Try to meet just before the hyper worker's days off to give him time to reflect on what was discussed.

• Don't imply the hyper worker's job is in jeopardy unless you have the authority to terminate him. To do so otherwise is bullying, which could cause you problems with management.

References

• Office-Politics; My Chatterbox Co-Worker Is Driving Me Crazy!; John Burton; March 2007
• University of New Hampshire Technology Transfer Center's Road Business; Working With Difficult Behavior; Katherine Myers; Fall 2008