How to Get a Refund From Facebook
Facebook is known as the Web's largest social networking site, with over half a billion users as of August 2011, but you can also conduct financial transactions through Facebook's Credits and Deals. You can purchase Facebook Credits using your PayPal account or credit card, then use these credits toward purchasing Facebook Deals. Once you purchase an item through Facebook, you will be charged and the transaction cannot be canceled. However, if you wish to get your money back, you can request a refund directly from Facebook.
Instructions
-
Getting a Refund on a Deal
-
1
Log in to your Facebook account and click on the "Deals" section in the left-hand column of your Facebook homepage.
-
2
Click on the "Unused Deals" option that appears under the main Deals heading.
-
-
3
Find the Deal for which you wish to obtain a refund and click on the "Help" link below it.
-
4
Click on the link that reads "Dispute this deal and request a refund."
-
5
Fill out the form in its entirety and submit.
Refunds on Credits
-
6
Click on the "Account" tab at the top right of your Facebook Page and select "Account Settings" from the drop-down list.
-
7
Select the "Payments" option from the list in the left-hand column.
-
8
Click on the word "View" next to the "Credits Purchase History" option.
-
9
Click on the "Help" link located below the purchase for which you want to obtain a refund.
-
10
Fill out the refund submission form completely before submitting it.
-
1
Tips & Warnings
Only unredeemed deals purchased within the past 30 days are eligible for a refund. You will be refunded using the same method of payment you used to purchase the deal. For example, if you paid with Facebook Credits, you'll be refunded with Facebook Credits; purchases made on a credit card will be refunded via the same card.
References
- Photo Credit Justin Sullivan/Getty Images News/Getty Images
