How to Reinstate My Amazon Account Due to Seller Performance

Selling quality products on Amazon can generate extra income.

Being a seller on Amazon requires a basic amount of business savvy. Not only does selling products online require the seller to have an awareness of supply and demand, but the seller must be aware of the fragile bond that is formed between the seller and the buyer. It is imperative for buyers to be able to trust a seller and his products, so a buyer's ability to rate the quality of the transaction has a great impact on the seller's future. Too many negative reviews can warn other buyers and send a red flag to Amazon.

Things You'll Need

• Email access

Instructions

1. Read the official Amazon notification that details the specifics of your account suspension. You may or may not be eligible to re-instate your account based on the conditions that caused it to be closed.

2. Evaluate your performance, for positive and negative aspects. See what part of your performance is not in accordance to Amazon's Seller Performance Measurement. The measurement takes into account things such as refunds, negative reviews and customer disputes.

3. Review your inventory to see if sub-par quality is the cause of buyers' dissatisfaction. Improve the quality of your product if this is the case.

4. Write a plan that explains how you will improve each negative aspect of your performance and what actions you will take to raise your standards to meet Amazon's Seller Performance Measurement criteria.

5. Email your plan to Amazon's seller performance and wait to see if your appeal is approved.

Tips & Warnings

• Be as thorough as possible in your plan. Address each component that was listed in your suspension notification.

References

• Amazon: Appeals for Suspended or Blocked Accounts

Resources

• Amazon: Seller Performance Measurement