How to Get a 900 Number

How to Get a 900 Number thumbnail
Get a 900 Number

A 900 number refers to a pay per call telephone service where the caller pays for information that is received during the phone call. Recently, 900 numbers have become popular as more businesses are considering offering a variety of services to customers such as post-sales service, troubleshooting, insurance quotes and many more.

Instructions

    • 1

      Understand how the basic functioning of 900 numbers works. Your business will be assigned a telephone number starting with area code 900. When anyone calls that number, they will be given a brief introduction of the nature of the call and how they will be billed. This is so they may choose to hang up before they accrue any charges.

    • 2

      Determine how you would like to bill your callers. This can be achieved by charging a per minute rate or as a flat rate per call. A per minute rate is usually preferred by most business enterprises.

    • 3

      Go online and search for service providers offering 900 numbers. Some of the popular service bureaus are Advanced Telecom Services, Best900.com and 900profits.com.

    • 4

      Shop around and compare rates between different packages offered by different service bureaus.

    • 5

      Provide all the necessary information to the bureau such as taped recordings that you would like your callers to hear. Also pay start-up charges and other ongoing fees to the bureau.

    • 6

      Subscribe for a package with the service bureau that best suits your business needs. This can be done online or by calling a sales agent for the service bureau. Try negotiating with the sales agent because you might get a better deal.

Tips & Warnings

  • If your business relies on incoming phone calls, remember to have a backup plan such as a toll-free number or a regular number that you may or may not publicize along with the 900 number. This option can be utilized in the case that your 900 number doesn't work properly and your customers need to reach you.

  • Consider choosing 900 lines with additional services, such as charging the calls made on the caller's debit or credit card instead of the phone line. This can be especially helpful if the caller wants to call discreetly and also prevents non-payment.

  • Watch out for packages with "charge back" options; that is the attachment of phone charges from a default caller to your bill.

  • If you have the skill, expertise and exclusive knowledge about your area of interest, only then it is a good idea to get a 900 number for your business and make it work for you. Don't get a 900 number if you don't offer anything unique.

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Comments

  • glitterball Sep 28, 2010
    To ballparkbob, I tried for many months to get in touch, with Advance Telecom Services to get information regarding their services, etc.I let phone messages, sent e-mails, etc, they never responded. Finally last week I was able to get in touch with someone who supposedly was the person in charge of sales, after a couple of e-mails back and forth, and asking many questions etc. I never heard from this person again. I have tried to contact him again by e-mail, phone etc, but he had totally ignored me. What kind of company is this?, you can't reach them, and when you finally do,they disappear again. Not only is this behaviour totally unprofessional, but rude. Can you please tell me, who can I call in this company that won't ignore my calls, and his/or telephone number. I really appreciated. Ana
  • clintinvestment Mar 24, 2009
    thanks for the information. good resources also.
  • ballparkbob Feb 05, 2008
    I have used Advanced Telecom Services for over 15 years and have been very pleased with the prompt payments and knowledge of their staff.
  • ballparkbob Feb 05, 2008
    I have used Advanced Telecom Services for over 15 years and have been very pleased with the prompt payments and knowledge of their staff.
  • ballparkbob Oct 13, 2007
    I have used Advanced Telecom Services and they were very helpful to me.

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