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Step 1
Read the terms and conditions in your policy to determine if you qualify for filing a claim and the related benefits. Contact your insurance agent if you are uncertain whether you qualify for benefits or not.
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Step 2
Request a claim form, filling out accurately. If you are unsure or do not know specific information that is required for submission, ask the help of your insurance agent, family member or your doctor.
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Step 3
File your claim immediately after your disability occurs. The insurance company may deny your benefits if they find unreasonable delay in receiving your claim form.
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Step 4
Get your disability established and explained in writing by your doctor. Provide the original copy to the insurance company and keep a photocopy with you for future reference.
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Step 5
Speak to your assigned adjuster over the phone and follow up with a letter to the insurance company. Send it by email or registered mail and request for acknowledgement to avoid delays.
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Step 6
Record your telephone conversations and doctors' appointments, on video if possible. This can help smooth out any issues arising during the processing of your claim.
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Step 7
Monitor your claim process through your agent or the company Web site.
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Step 8
Expect to wait for about 15 days for receiving insurance benefits. Claims are typically processed in less than two weeks.










