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Try the following if you are unable to click on "Accept" or "Deny" for the software license agreement and have one or more of the following symptoms: you don't see the "Accept" or "Deny" buttons; when you move the mouse over the buttons, it changes to an editing cursor; or, the "Accept" and "Deny" buttons disappear when you click somewhere else in the dialog box.
First, press "Enter" to accept the license agreement. If this does not work, change your screen's resolution to 1024 by 768. Finally, try setting the display dots per inch and font size for your video driver to "Default" or "Normal." -
Before installing, make sure that your computer satisfies Acrobat's minimum system requirements. Install Adobe Acrobat from an account with administrator privileges. If Acrobat does not install successfully, create a new administrative account and try installing Acrobat from that account. If the software does not install, reboot your computer and then copy the "Acrobat" directory from your DVD to your hard drive. Run the installer from the "Acrobat" directory on the hard drive.
If the installation does not complete successfully, reboot your computer and delete the temporary installer files before trying to reinstall. Go to "Documents and Settings/(your user account name)/Local Settings/Temp/" and delete any files you find there. Next, defragment your hard drive and run a virus scan. Install Acrobat when the scan completes. If it doesn't install, reboot the computer and try to install Acrobat again, but this time select "custom" on the install menu. Select only the minimum required files. If they install correctly, reboot your computer and start the installer again. This time, select "Modify" and add one additional feature that you want installed. Reboot your computer and repeat this install process until you have installed all the features you want. -
If you can't print a PDF file, try to print a different PDF. If you successfully print the second file, the first file could be damaged. First, try to print the file as an image--select "Advanced" from the print dialog, then "Print as image." If that doesn't work, use "Save as" to save the file under a new name, then try to print the new file. If it doesn't print to your printer, select the Adobe printer and print to that--it will re-create the file.
Try printing the re-created file on your printer. If you still aren't successful, try printing the file one page or one section of pages at a time to see if you can discover what part of the file has the problem. When you discover the problem, redo or remove that page. - If you cannot print any PDF files, try to print another file type, such as a text file. If this works, restart your computer and try to print the PDF file again. If that doesn't work, turn off your printer and wait 30 seconds. Turn it back on and try to print the file. If you still aren't successful, try printing from another computer or to another printer.
