How Does Expedia.com Work?

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Expedia.com saves travelers time and usually money as well.
Expedia.com saves travelers time and usually money as well. (Image: cybrain/iStock/Getty Images)

According to Sabre Travel Network, online travel agencies like Expedia.com are the fastest growing part of the travel industry. Customers can use Expedia.com to search for flights, hotel rooms, rental cars, cruises or entire vacation packages. If you've ever wondered how the site has access to all this information, it comes down to technology that can efficiently collect and aggregate data from thousands of travel service providers.

Gathering and Aggregating Information

Expedia.com has a website, mobile app and social media pages that allow customers to shop for and compare travel options. The site partners with travel providers and sources their rates in order to find the lowest possible prices. In exchange for the increased bookings they receive, those travel providers grant discounts and deals to Expedia.com and its customers. With a contract between Expedia.com and a travel provider, the travel provider gets customers they might not have been able to reach on their own and Expedia collects a booking fee for each flight, cruise, hotel stay, car rental or vacation that is purchased.

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