Travel agencies do not charge for inquiries. Customers can ask them about hotels, flights, possible destinations, cruise ship companies, rental cars and more for free. This service is provided free in hopes that customers will choose the agency to book their trip when the time comes. This demonstrates to the customer that the travel agent is well-versed and knowledgeable in the area of travel. It also shows that the agent is wiling to get you the best deal.
Services With a Fee
Most travel agents charge fees for only one thing. Airlines almost never pay commission on booking flights. If this happens, the agent will charge a fee of around $30 to $40. The agent works hard to find the best deals and deserves to be compensated for her work. If commission is available, there is no need to charge the customer a fee. If, however, no commission is possible, a fee is charged.
Travel agencies work by setting up accounts with tons of companies. These would be cruise ships, rental car companies, Disney and much more. When the agent books a vacation for the customer, the customer pays no extra for using the agent, but the agent receives a commission from the company she booked the vacation with. This commission can be anywhere from 10 to 18 percent. Customers really benefit from this service because it doesn't cost them anything extra, and the agent does all the researching for them. The agent will find them the best deals and can make suggestions based on the customer's likes and dislikes.
Travel agents provide a real service to businesses. Many times, a company needs to send an employee to a branch in another part of the country. The business can make a quick call to the travel agent and have all of the arrangements taken care of in 30 to 60 minutes. The travel agent then earns a commission for booking the last-minute trip.