Discover the expert in you.
Discover the expert in you.
Transactions are exchanges of economic resources called assets in between two consenting parties who stand to gain from the exchange in question. In most cases in the present era, one party is likely to provide cash in exchange for other resources such as labor and properties. Accounting for these transactions is simple because the amount of cash exchanged is the value of the transaction in question. Exchanges of non-cash resources is called bartering, and accounting for bartering is more difficult because there is often no clear indication of the fair value being exchanged between the parties.
A guest service agent is often the main representative of a hotel or convention center. As the smiling and personable person behind the hotel desk, a guest service agent communicates with guests and helps make their hotel stays comfortable and enjoyable. When you interview for a guest service agent position at a hotel, brush up on your technique to ensure that you offer the effective and impressive answers that an interviewer desires.
Olde Mistick Village is a quaint shopping center styled after and Early American colonial village from the 1700s. It is located at the intersection of Route 27 and Coogan Boulevard off I-95's exit 90, next to the aquarium in Mystic, Connecticut. The village is comprised of a network of pedestrian walkways, picturesque landscaping and 60 specialty shops including four restaurants. Olde Mistick Village restaurants offer visitors freshly prepared food served in a leisurely, family-friendly environment.
While visiting any national park in the United States, you will find a hotel--or perhaps several--inside the park itself. If you are the type of individual who visits the park purely to experience the nature around you, you may find the presence of television or the Internet distracting. You have the option of choosing a hotel that does not offer those amenities at all. If you like to shop, there are hotels with gift shops inside them as well.
Foxwoods Resort Casino, located in Mashantucket, Connecticut, is the world's largest casino. The property is owned and operated by the Mashantucket Pequot Tribal Nation and is close to other popular tourist destinations including the Mystic Seaport and Aquarium. There are several hotels located on the resort property, and three nearby hotels offer complimentary shuttle service to and from the casino.
Himachal Pradesh is an Indian state in the northern part India consisting of 10 districts. This state, bounded on the north by Tibet, is mountainous and rugged, providing many opportunities for different levels of alpine-style ascents and ski mountaineering. Peaks tempt adventurous travelers. The Ecotourism Society of Himachal Pradesh has also compiled a listing of ecotourism circuits that offer opportunities for trekking, rafting, sightseeing, horseback riding and other activities.
Vacationers with infants can take advantage of baby listening services at hotels throughout the United States. Rather than traditional nanny services, baby listening is used for parents who do not want strangers in the same unit as their infant. The hotel uses radios to hear any disturbances or noises an infant is making, and when something unusual occurs, parents are notified immediately. Many hotels with baby listening services also have on-site nannies and play areas for infants.
Think back to your last hotel stay. Was it a memorable experience or was it one that you'd like to soon forget? The truth is a lot of thought and theory goes into hospitality management, from the cleanliness of the room to the tiny bottles of mouthwash and shampoo, to the fresh-out-of-the-dryer bath towels to the nightly turn-down service. There is a science to quality guest service. It's more than just providing guests with a soft place to land while they are away from home; it's about making customers stay at the hotel memorable so they return.
After a hard day of traveling, it's relaxing to walk into a room that is clean, refreshing, and with the bed linen turned back ready for sleeping. This is the "Turn Down Service." Hotels vary on this service, some leave mints or chocolate on the pillows. Fresh flowers, bottled water and a snack accompany the service in some hotels. Competition is fierce in the hospitality industry, so you do not have to stay in a big, fancy, expensive hotel to get this service.
When staying at a hotel, a tip is customary for those who provide services to you, such as parking your car, carrying your luggage and cleaning your room. The correct tip amount to give to hotel staff will depend on the type of service you receive.
Cruises can be a great way to travel and relax, but they can become pricey after factoring in a night or two at a hotel prior to the date of departure. Several hotels near Port Canaveral, Florida, help reduce cruising guests' expenditures by providing them with a free shuttle service to the port.
Hotel staff and management may be too close to daily operations to notice certain details, so they count on customer ratings to help them improve. James A. Bardi discusses this concept in "Hotel Front Office Management," and explains how surveys are kept on file and used to determine not only problems, but also ways to add value to the hotel's services.
Most things in this world have a set price. The price on the sticker is the price you pay. But not everything fits into that category. Hotels are one place where sometimes it is possible to negotiate a better price, and often these deals can be negotiated entirely online. Some hotel chains are easier to work with than others, but it never hurts to try to get the best deal possible regardless of where you are staying.
Hotels across the country are beginning to realize that concierges are wildly popular. They sit where the public can see them, and they can render services that no one else on the hotels' staffs can offer. Some concierges are mere placeholders who simply tell guests what they could get from a phone book or the Internet; but to be a good concierge, they need to know the community intimately and pass on to the guests helpful information in a friendly tone.
The cost of using hotel laundry service can be equivalent to buying new clothing, though many a traveler has found that the convenience that this service offers can outweigh the expense. When using hotel laundry service is necessary, it does not have to put a dent in the travel budget. There are several simple ways to minimize cost and frustration in order to experience the pleasure of getting a delivery of freshly washed and ironed clothing on a trip. .
The one ostensible difference between full service and limited service hotels is that full service hotels have an attached restaurant, while limited service hotels do not. If you dig deeper beneath the surface, however, you will find much that differentiate the categories.
Foxwoods Casino, in Ledyard, Connecticut, has a hotel on-site, but if you don't want to have unlimited access to the casino, you can stay at a nearby hotel that offers a shuttle. Foxwoods Casino is near Olde Mistick Village, the Mystic Aquarium and the Seaport Museum, and the area teems with fine dining and antique shops. There are also beaches, vineyards and hiking trails to explore, entertainment at both Foxwoods and the Mohegan Sun casinos, and the Mashantucket Pequot Museum, an interactive museum on the native Americans from the area.
Real estate and hospitality professionals grade hotels according to a clearly defined criteria. Published results provide important information for potential customers, but it is important to keep in mind that different organizations have different grading criteria.
As a rule, service is the single most important aspect of a business. If someone receives poor customer service he will not only never return, he will tell others. Word of mouth advertising is the most powerful type of free advertising.
A hotel's price and location are two factors that can influence your choice for vacation stay. You can also quickly judge a hotel's quality by relying on the diamond rating system developed by the Auto Club.
Excellent customer service is vital to running a successful hotel business. Guests expect a certain level of service, and often will become disgruntled if they feel they are treated as being unimportant. When provided with excellent customer service, guests can be made to feel special, and will be sure to return again and again.
Good hospitality is something that many people desire yet few people know how to deliver. However, for the travel industry, it is important that employees of hotels, resorts and other places to stay offer quality hospitality to customers so that they enjoy their stay and want to come back. More and more companies and schools are offering hospitality training as part of their curriculum for students. If you're selected as a teacher or trainer for the class, here's what you need to know about how to teach hospitality training.
