Business Certification & Etiquette Protocol

International executives use business etiquette when visiting other countries.

Business protocol is classified as an industry that focuses on personal development and professionalism. Good etiquette and protocol can improve business connections, while poor etiquette may limit growth. Companies should establish or contract a certification program in order to assure progress in the business industry.

Course Coverage

Many protocol certification programs include three segments: international protocol and etiquette; American business and social protocol; special event planning and production. Whereas international protocol should be primarily reserved for global business partners, social protocol and production etiquette should be offered to all staff.

Course Content

A good certification program should always offer insight into the establishment offering the course. The company should be credentialed in the field of business protocol, and offer practical content that can be used in the business world.

Audience

While all employees of an establishment should undergo an etiquette certification course, it is imperative that international and global business executives complete all aspects of the course. Since these individuals interact with various international partners more often than the average manager or receptionist, they should be the first to learn what is proper and improper in cultural diversity.

References

• InternationalBusinessCenter.org: International Business Etiquette and Manners
• Linkage; Professional Presence -The Power of Business Protocol; Judith Bowman; 2009
• Cultural Savvy: Protocol Certification Course