Rapid Fax Cancellation Problems

Cancelling RapidFAX is sometimes a problem.

RapidFAX is an online service that makes faxing from your home or office computer a little easier. However, some consumers have reported that cancelling RapidFAX services sometimes comes with a problem.

What is It?

RapidFAX is an online fax company that offers faxing options from your email. With RapidFAX you can send unlimited faxes to anywhere in the world straight from your email address for a small monthly fee.

How to Cancel Rapidfax

To cancel your account with RapidFAX, you must contact customer service, or choose the "Cancel Account" option on the website. Your account will then be validated and subsequently cancelled.

Problems with Cancellation

Some RapidFAX users have reported receiving continual monthly charges of $9.95, even after cancelling. This can continue for months if the user does not realize it is happening, and is due in part to the cancellation not taking effect properly in the RapidFAX customer database. If this happens, users must call RapidFAX's customer service and ask to have the extra charges removed from their account, along with a refund of extra charges.

References

• Faxcompare: RapidFAX Review
• RapidFAX: Home

Resources

• RapidFAX : Contact Us
• RapidFAX: Cancel Services