How to Compare Pricing on Internet Call Waiting

People typically use Internet Call Waiting (ICW) to pick up or otherwise monitor telephone calls received while using a dial-up Internet connection. Customers can save money when they compare the pricing of different providers.

  1. Companies

    • Compare all of the available options. Many dial-up Internet service providers (ISPs) offer add-on Internet Call Waiting services. A few companies like CallWave sell ICW separately from an ISP. Some ISPs bundle ICW with their most expensive level of dial-up service; it can be helpful to compare the total expense of purchasing Internet call waiting separately to the cost of a bundled service.

    Pricing

    • Visit the websites of Internet call waiting providers to find and compare pricing. If a company doesn't supply this information online, contact them by email or telephone to obtain more details. A few companies refer to ICW as "Call Alert." If your computer doesn't have a V.92 modem (the fastest type), ask if the service demands such a modem. Some ICW systems require this, like Online Call Alert. Make sure your computer meets the minimum requirements to use ICW.

    Levels

    • Verify that the services are equivalent when comparing them. Some providers sell multiple levels of Internet Call Waiting service; for example, PeoplePC offers three different options with varying features and costs. The free option simply indicates who called while the Internet connection was active, so that it's possible to return the call. The most expensive level blocks telemarketers and lets the customers immediately speak to other callers, but costs $6.95 per month as of February, 2011.

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