Why Can't I Log Into Office Live?

Microsoft Office Live lets you access, share and edits documents from anywhere.

Microsoft Office Live -- a set of Internet-based services that include email, file sharing, website hosting, domain registration and instant messaging -- caters to consumers and small businesses interested in creating a website or storing and sharing documents online.

Benefits

Office Live tools help users with different aspects of their business, including tracking customer information, promotions and marketing, and online sales of products or services.

Customer Service

Microsoft Office Live's user forum serves as the primary method for troubleshooting and getting questions answered. Other methods include email-only support and a status page that notifies customers of system maintenance issues. Problems logging in could indicate an internal website issue; check the status page (See Resources) for updates or to report a problem. Also, you can reset your password from the site's log-in page.

Considerations

Microsoft Office Live Workspace has a January 21, 2011, discontinuation date. The change automatically upgrades all Workspace accounts and allows users to store, share and edit documents from virtually any location. It doesn't affect other Office Live programs, however, and has no associated costs.

References

• Office Live Workspace Upgrade

Resources

• Office Live
• Live.com: Service Status