How to Compare Toll-Free Number Businesses

Toll-free numbers give a professional image to a business.

Toll-free numbers allow customers to reach a business by telephone free of charge from anywhere in the country. Providing customers free access to sales and customer support departments improves a company's customer service.

What To Compare

Comparing toll-free number businesses should be based on what service features each company offers and the pricing structure. Purchasers should be aware of what options are not include in the basic cost and the reputation of the company offering the toll-free service.

Features

Some companies allow the conversion of an existing phone number into a toll-free number and also provide the ability to route toll-free calls to any phone worldwide. Vanity phone numbers are numbers which are easy to remember, such as the name of the business or a catchy phrase. Additional features may include music when the caller is on hold, call screening and notification when a voice message is left.

Pricing

Many companies have monthly and annual pricing structures which include a certain number of phone minutes. Additional minutes cost extra. There may be setup and cancellation fees as well as fees for extension numbers. Technical support and customizable voice menus are sometimes available for an extra charge.

Resources

• TollFreeForwarding.com: Pricing
• Ring Central: Toll-free numbers FAQs
• AT&T:Toll-Free