Why Does Windows Explorer Crash When Viewing Pictures?

Over the years, Microsoft Windows Explorer has evolved with various intuitive features. For example, pictures can be viewed in a general preview without the need to launch such file. If Windows Explorer crashes when viewing pictures, various possibilities could account for the issue.

Picture Thumbnail

When viewing pictures in Thumbnail mode, Windows Explorer may crash if Internet Explorer 5, Service Pack 1 is not installed. Older browser versions were developed as part of the main Windows OS shell. Install the latest browser using the "Windows Update" utility.

Program Bug

If viewing pictures using a third-party application, ensure it is not an unstable release. Install the latest program version or attempt to view the pictures using a different computer to troubleshoot the problem.

System Fault

If Windows Explorer began to crash unexpectedly, this could be caused by a general system fault. Restart your computer and ensure it is up to date. If the issue persists, try to view different image types to determine where the problem relies.

References

• Microsoft: Windows Explorer May Hang When Viewing Images

Resources

• Microsoft: Separation of Internet Explorer 7 from Windows Shell