What Is an ISO Company?
Based in Geneva, ISO is the developer and publisher of international standards. An ISO-certified company or organization follows defined, documented procedures for its entire operation. The most accepted standard is ISO-9001:2000 which is a family of standards, designed to help organizations, stakeholders and customers.
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Why ISO Certification?
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First and foremost, ISO certification is a mark of quality and standardization. The certification ensures that a company or organization follows a strict quality management system that is targeted toward customers and delivers only quality products or services. ISO certification can also help it identify the root of a problem and find an amicable solution. This way it can maximize its profit as well.
Main Principles
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The process of ISO certification revolves around some of the key principles, including customer orientation, good leadership, customer involvement, continuous process improvement, management system approach and good decision making. Based on these principles, a company or organization may be awarded the certification.
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How Does ISO Work?
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The ISO certification requirements are not rigid and, as such, a company or organization can implement the quality management system in its own way. However, various audits are done to check the effectiveness of the system. Once a company or organization meets the requirements of the standard, it is awarded the certification.
Benefits
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ISO certification helps a company or organization improve its business processes, maximize its profits and win new customers. A company requires ISO certification for expanding its business globally.
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References
Resources
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