The Average Costs of Customer Service Training Programs
Customer service is an important part of almost any business. In order to retain customers and clients, a business may want to invest in a customer service training program. This type of training program may be in high demand for certain industries.
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Startup Costs
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A person considering starting a customer service training program can expect to spend anywhere form $2,000 to $10,000 on start-up costs as of fall, 2010, cited Entrepreneur.com.
Home-Based
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An advantage of owning a customer service training program is that it can be a home-based business, according to Entrepreneur.com. This will reduce start-up costs and operating expenses.
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Marketing and Advertising Costs
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Some marketing and advertising costs may be necessary for starting a customer service training program. However, by joining local business groups to network for clients is another option, according to Entrepreneur.com. Many of these groups are free or inexpensive to join.
Cost for Client
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If a business owner is in need of purchasing a customer service training program, she can expect to pay anywhere from $40 to $60 per hour to implement the program, reported Entrepreneur.com
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References
- Photo Credit customer service 2 image by Petro Feketa from Fotolia.com