Microsoft Zune Help

Microsoft Zune is a personal media device that was released in 2006. Since then, Zune has become a software element that is installed on many devices. Zune has a support system to deal with any issues that customers experience.

  1. Error Messages

    • Frequently, the error messages displayed by the Zune system signify a problem with the digital rights management (DRM) system on the computer. This is fixed by resetting the DRM system on the Microsoft website.

    Restoring Deleted Media

    • If you've accidentally deleted media, you can restore it in one of two ways. In your Zune account settings, go to your purchase or rental history to restore items you deleted from the library. If you deleted files from your computer in the Collection section of the Settings menu, use the option to "Restore Media Previously Deleted From Your Collection."

    Contacting Microsoft

    • If your Zune is displaying a cryptic error message that you can't seem to decipher, you may need to contact Microsoft directly. You can do so over the telephone; there are multiple contact numbers depending on your location.

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