What Is Call Transferring Vs. Call Forwarding?

Call forwarding and call transfer are two different services offered with phone service.

Call forwarding and call transferring allow you to never miss a call. Each services requires access to the service through your provider and may not be available with all phone services.

Call Forwarding

Call forwarding allows you to send all your incoming calls to another landline or cell phone number. Call forwarding overrides the ability to answer the phone forwarded from the original line. This service requires a subscription through your phone service provider and may incur an additional monthly fee.

Call Transfer

Call transfer allows you to send a call from one phone to another telephone without the need to disconnect the phone call. This feature is usually is usually activated by the push of a button followed by dialing an extension.

Availability

Call forwarding is available for both landline and cell phone services through most of the United States. Call transfer is offered to both home, business and wireless consumers through certain service providers. The cost of each service varies depending on your provider.

References

• at&t: Call forwarding
• Vonage: VoIP Call Transfer