What Is Administration Work in an Office?

Administration work includes answering multiple phone lines.

Administration work in the office includes positions such as administrative analyst, administrative assistant, administrative coordinator, administrative support, and administrative technician. Administrative positions coordinate and perform clerical activities in the office for employees and clients.

Computer Skills

Administration requires the use of a computer in most cases. Basic required computer skills may include knowledge of word processing, spreadsheets, databases, and email. More advanced skills such as project management software, presentation software, and publishing software can also be part of an administrator's skill set.

Organizational Skills

Administrative work requires organizational skills in different areas. Organizing file systems such as multiple filing cabinets or in a computer filing system shared by employees may be requested. Organizational skills also come into play at company events, calendar management, travel arrangements, and meeting arrangements.

Other Functions

Administrative job responsibilities can include typing, checking email, answering phones, filing, composing letters or other communications, communicating company business, greeting customers and business partners, attending meetings, taking notes, and light project management.

References

• US Department of Labor: Secretaries and Administrative Assistants

Resources

• Monster: Sample Administrative Resume
• Monster: Certification for Admins